Returns

In the event of a warranty claim, returned products must be in NEW condition and in original packaging, and sent to the Robert Plumb Pty. Ltd. warehouse within 30 days of receipt of product. Shipping costs on returned goods will not be refunded. In the event of an order cancellation by the client: – Within 7 days of placing the order 10% of the deposit will be retained by Robert Plumb Pty. Ltd. in addition to any costs incurred after 7 days of placing the order 20% deposit will be retained by Robert Plumb Pty. Ltd. in addition to any costs incurred. No return on sale items.